Incident Reporting & Unsubmitted Forms

⚠️ The "Incidents" module needs to be enabled in the School Settings->Workspace Modules in the panel menu on the left.

Overview

The Incidents module helps schools track classroom incidents and ensure teachers submit required reports after each lesson. The system automatically creates an incident form for every scheduled lesson, even if no incident occurred.

When enabled, the module includes two pages:
- List — submitted incident reports
- Unsubmitted Forms — lesson forms that still require teacher input

Unsubmitted Forms

Purpose

The Unsubmitted Forms page ensures no lesson goes without confirmation of whether an incident occurred. After each scheduled lesson ends, the system automatically creates a record with status "Not filled".

Form Submission Flow

Step 1 - Incident Confirmation

1. Go to Incidents->Unsubmitted Forms.
2. Select the required form and click Edit to the right of the form.
3. Choose whether the incident occured - Yes/No:

   * No incident → No additional fields appear; user submits immediately. These forms are listed when clicking "No Incidents" button in the top right corner of the page.

   * Incident occurred → Additional fields appear in Step 2.

Step 2 — Incident Details (Only if incident occurred)

1. After selecting "Yes", additional fields will appear:

1. Fill in empty fields and click Submit.
2. The Incident record will appear in the "List" section.
3. Each incident record can be removed by clicking the context menu to the right of the record and selecting "Remove" action (requires Admin role).

Incident Notifications

Teachers receive reminders to complete incident forms after each lesson.

There are two types of notifications:
- an internal platform notification with a “Fill form” button that opens the correct unsubmitted form instantly;
- emails;

Emails are sent automatically when a lesson ends.

School Admin can enable/disable notifications via the School Settings->General Settings in the panel menu on the left:
- Internal Notifications Incidents - Enable/Disable
- Email Notifications Incidents - Enable/Disable

Reporting an Incident Manually

School Staff can report incidents outside the automatic lesson flow.

1. Go to Incidents->List.
2. Click the Add button in the top right corner of the page.
3. Fill in the fields:
   - name (required)
   - description (required)
   - related school (required)
   - related section/subsection
   - subject
   - teacher
   - related students
   - date of incident (required)
4. Click "Submit".

Visibility

Access and visibility depends on user role.

Teachers see only incidents where they are assigned.
Admin roles see all incidents within their scope.

Actions

Open — View incident details.
Remove — Available to Admins, School Admins, Principals (not Teachers).